Effective: January 1, 2023
Welcome to IVLU, a specialty clinic for aesthetic medicine and hair restoration. By accessing our website or services, you agree to these Terms & Conditions along with our Privacy Policy. IVLU S.A.S. (NIT: 901681646), headquartered in Bogotá, Colombia, is a licensed medical facility authorized by Colombian health authorities.
2.1. Website content is for informational purposes only and does not substitute professional medical advice.
2.2. By using this site, you confirm:
2.3. IVLU reserves right to modify site content without notice.
3.1. Services are available to adults 18+, except minors with legal guardian consent.
3.2. All treatments require prior medical evaluation.
3.3. Results vary based on individual factors - we cannot guarantee specific outcomes.
3.4. Informed consent documents detailing risks/benefits must be signed pre-treatment.
4.1. Appointments available via website, phone, or WhatsApp.
4.2. Cancellation Policy:
4.3. IVLU may reschedule due to medical emergencies, with prompt notification.
5.1. Prices in COP (Colombian Pesos). USD equivalents provided for reference.
5.2. Accepted payment methods:
5.3. Payment plans available for multi-session treatments.
5.4. Non-refundable policy after treatment commencement.
6.1. All website content (text, graphics, logos, images) is IVLU property or licensed for our use.
6.2. Unauthorized reproduction or distribution prohibited.
6.3. IVLU trademarks/logos may not be used without written permission.
7.1. Before/after photos feature actual patients with signed release forms.
7.2. Results are individual and not guaranteed.
7.3. Testimonials reflect personal experiences, not universal outcomes.
7.4. Patients may revoke media consent at any time.
8.1. IVLU strives for content accuracy but makes no warranties.
8.2. Not liable for indirect/direct damages from site use.
8.3. Not responsible for third-party content/services accessed via our site.
9.1. Patient information protected per Colombian Law 1581/2012 and international standards.
9.2. Data used solely for medical/administrative purposes.
9.3. See our Privacy Policy for details.
10.1. Governed by Colombian law.
10.2. Disputes resolved in Bogotá courts.
10.3. Mediation required before legal action.
11.1. IVLU may update these terms periodically.
11.2. Users responsible for reviewing updates.
11.3. Continued use constitutes acceptance.
For inquiries:
By using our services, you acknowledge full understanding and acceptance of these Terms.
Last Updated: March 7, 2025